Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
Great location
Friendly staff
Lack of room cleanliness
Room amenities could be better
6.6/10
Nice
Rooms
7.3
Location
7.3
Service
7.3
Dining
7.3
Guest reviews
6.6/10
based on 4 reviews
9.0
9.0/10 based on 283 reviews
Anthony
United Kingdom,
March
2024
6.6/10
The hotel is conveniently located right across Ballygunge Gariahat market, offering a great base in the heart of the city. While the rooms may lack cleanliness and maintenance standards and no extra treats like fruits or cookies were provided, the friendly service and delicious dining spread make for a pleasant stay. The hotel's facilities are decent but could see some improvements for a more satisfying experience.
Rooms
5.0
The rooms lacked cleanliness and maintenance values, and amenities like fruits or cookies were missing.
Service
7.0
The service was friendly and courteous, especially Ms. Baishali stood out. However, there was an issue with not allowing my family driver to wait in the lobby despite requests.
Location
7.0
The hotel's prime selling point is its location right across Ballygunge Gariahat market, although it may not be the absolute best. The hotel sits in a bye lane, offering a mix of advantages and disadvantages in terms of accessibility.
Dining
8.0
The dining experience at K19 was delightful, with a wide variety of delicious dishes served in a tasteful manner.
Facilities
6.0
The hotel provides essential facilities like room service, car hire, and laundry. However, some areas like maintaining room cleanliness require improvements for a more satisfying stay.
Great location
Lack of room cleanliness
William
United States,
March
2024
6.6/10
My stay at the hotel was a mixed experience. The rooms were quite good and high-class; however, they did not fully meet the expectations one would have from Radisson. The service was a bit questionable with a misunderstanding about payment but overall courteous, especially from Baishali and Pawan at K19. The location was convenient in Kolkata but lacked attractions nearby. The dining experience at k19 had a good selection but limited options. Despite the shortcomings, the ambiance and facilities were decent.
Rooms
7.0
I found the rooms to be quite good and high-class at room no 417.
Service
6.0
The service failed to understand that I had already paid and insisted on me paying again. However, the staff's overall behavior was cordial, especially Baishali and Pawan from K19.
Location
7.0
The location is conveniently in Kolkata but lacks attractions nearby.
Dining
6.0
The dining experience at k19 had a good selection but limited options.
Facilities
7.0
The facilities were decent overall.
clean
not ideal
Graham
United Kingdom,
February
2024
7.6/10
The hotel offers rooms with modern decor and luxury amenities, but there was an issue with the health faucet in the junior suite. The service was very nice and welcoming, although there were some reminders needed. The location is comfortable in terms of amenities, but transportation access was hindered at times. The dining experience was interesting but not entirely satisfying. The facilities offered were decent.
Rooms
8.0
The rooms feature crisp, modern decor and luxury amenities, but the health faucet in the junior suite was out of order.
Service
9.0
The service was very nice, courteous, and welcoming, starting from the main gate to room service, despite some reminders.
Location
7.0
The hotel's location is in between a residential area and offers comfortable amenities, yet access to transportation could be challenging. The hospitality offered by chefs Sukanya and Punam stood out.
Dining
7.0
The dining experience had interesting and flavorful options, although not entirely appealing to all tastes.
Facilities
7.0
The facilities provided were decent.
Luxury amenities
Health faucet issue
Adrian
United Kingdom,
June
2023
8.0/10
The hotel surprised me with its comfort and cleanliness, even surpassing my expectations. The rooms were very cozy and equipped with all the basic amenities, making my stay enjoyable. However, the instance with the used toilet was a bit off-putting. The service, though mostly polite and helpful, had a few lapses in understanding and courtesy. The location was excellent for accessing key attractions, but the surrounding lanes could feel unsafe at night for those unfamiliar with the area. Dining offered a good variety, especially the fresh dosa and poori, catering to different tastes. Overall, a decent value for money stay with a few minor drawbacks.
Rooms
9.0
The rooms were very comfortable and cozy, clean, and well-presented with all the basic amenities.
Service
7.0
The service was mostly polite and helpful, though there were some instances where training for more understanding and courtesy is needed.
Location
8.0
The hotel's location was excellent for exploring nearby attractions, but the surrounding lanes could feel unfamiliar and unsafe at night.
Dining
8.0
The dining experience offered a good variety of dishes, including fresh dosa and poori.
Facilities
8.0
The facilities provided were satisfactory, meeting the basic needs for a comfortable stay.
Penasco Del Sol Hotel
Colwick Hall Hotel
Adina Apartment Hotel Coogee Sydney
Hoposa Pollentia - Adults Only
Auto Lodge
Hotel Lindbergh
Vince Hotel Pratunam
Sand Hotel By Keahotels
Hotel Udai Median
Maldron Hotel Kevin Street, Dublin City
Novotel Bali Benoa
Hotel Somadevi Angkor Resort & Spa